Dear Clients,
Due to a technical failure in our data centers that caused the trading platform to become unavailable, the Management Board of Freedom Finance JSC has decided to cancel the accrual and deduction of commission fees for the following trading operations (as stipulated in the standard tariffs) for the period from May 1, 2025 to May 11, 2025 inclusive:
Clause 1.1, Section 1 – Purchase/sale of financial instruments on organized markets (KASE and AIX);
Clause 1.4, Section 1 – A fixed fee of 1,000 KZT per REPO transaction (opening and closing) will not be charged. However, the right to withhold a commission of 0.001% of the opening amount per day remains in effect;
Clause 1.5, Section 1 – Extension/modification of REPO transaction parameters;
Clauses 1.6 and 1.7 – A fee of 0.02% of the opening amount per day for the rollover of open positions;
Clause 2.5, Section 1 – Currency conversion operations on the exchange currency market.
If any commission fees are deducted during this period, the respective amounts will be refunded to clients as soon as possible.
For any additional inquiries, please contact your personal manager or the client support service.